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Privacy Policy

Last updated: August 2026

Your Turn Coaching ("I", "me", "my") provides coaching services to individuals and employers. This Privacy Policy explains how I collect, use, store and protect your personal information in line with UK GDPR and the Data Protection Act 2018.

1. Who I am

Your Turn Coaching
Sole trader: Kaz Edge
Location: Derby, UK
Email: kaz@yourturn-coaching.com
ICO Registration Number: [add your number]

2. The data I collect

I collect personal information when you:

  • Contact me through my website, email or WhatsApp
  • Book a consultation or coaching session
  • Complete coaching questionnaires or forms
  • Sign up for emails or resources
  • Visit my website (analytics cookies)

This may include:

  • Name
  • Email address
  • Phone number
  • Employer details (if relevant)
  • Coaching notes and questionnaires
  • Payment information (processed via a secure payment link sent from my business banking provider — Tide or Sage)
  • Website usage data (analytics)

I do not collect special category data unless you choose to share it during coaching.

3. Why I collect your data (lawful basis)

Contract — To deliver coaching services, manage bookings, communicate with you and fulfil our agreement.

Legitimate Interests — To improve my services, respond to enquiries, and understand website usage.

Consent — For email marketing, newsletters or resources. You can withdraw consent at any time.

4. How your data is used

I use your information to:

  • Provide coaching sessions
  • Communicate with you
  • Send resources or follow-up materials
  • Manage bookings and payments
  • Improve my website and services
  • Maintain accurate coaching records

I never sell or share your data for marketing.

5. Who I share data with

Only trusted third-party providers necessary to run the business:

  • Website host
  • Email marketing provider (Mailerlite)
  • Payment links via my business banking provider (Tide or Sage)
  • Booking system (Calendly)
  • Automation tool linking my systems together (Zapier)
  • Analytics tools (Google Analytics)

All providers comply with UK GDPR.

6. How long I keep your data

  • Coaching records: up to 7 years (professional practice standard)
  • Enquiry emails/messages: 12 months
  • Mailing list data: until you unsubscribe
  • Analytics data: 26 months (Google default)

7. Your rights

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Make a complaint to the ICO

To exercise any rights, email: kaz@yourturn-coaching.com

8. How I protect your data

  • Secure password-protected systems
  • Encrypted devices
  • Limited access to coaching notes
  • Secure third-party platforms
  • Regular data reviews

9. Children

My services are not intended for individuals under 18.

10. Contact

If you have any questions about this policy or your data, contact: kaz@yourturn-coaching.com